Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How do I determine my correct size?
We provide a detailed size guide on each product page. Since we curate pieces from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
At The Bookmark, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are working toward 100% sustainability by 2025.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.